Registration of .biz domains requires your acceptance of the
following Registration Agreement
and the Terms and Conditions
UK
Registration Agreement
In
order that a party may hold a valid .co uk or .org uk domain name
registration, TUCOWS requires that all registrants adhere to certain
terms and conditions. As an organization or individual applying
to register, transfer or renew an .uk domain name via the agency
of Push Marketing Ltd. and/or TUCOWS you accordingly agree as follows:
1.
AGREEMENT. In this Registration Agreement ("Agreement"),
"we", us" and "our" refer to TUCOWS Inc.
and "Services" refers to the domain name registration,
transfer or renewal services provided by us as offered through Push Marketing Ltd,
the Registration Service Provider ("RSP"). NOMINET UK
shall refer to the entity granted the exclusive right to administer
the registry for .uk domain name registrations.
2.
SELECTION OF A DOMAIN NAME. You represent that, to the best
of the your knowledge and belief, neither the registration of the
domain name nor the manner in which it is directly or indirectly
used infringes the legal rights of a third party and that the domain
name is not being registered for any unlawful purpose.
3.
FEES. As consideration for the Services you have selected,
you agree to pay to us, or your respective RSP who remits payment
to us on your behalf, the applicable fees. All fees payable hereunder
are non-refundable. As further consideration for the Services, you
agree to: (1) provide certain current, complete and accurate information
about you as required by the registration process, and (2) maintain
and update this information as needed to keep it current, complete
and accurate. All such information shall be referred to as account
information ("Account Information"). You, by completing
and submitting this Agreement, represent that the statements in
your application are true.
4.
TERM. You agree that the Registration Agreement will remain
in full force during the length of the term of your Domain Name
Registration. Should you choose to renew or otherwise lengthen the
term of your Domain Name Registration, then the term of this Registration
Agreement will be extended accordingly. This Agreement will remain
in full force during the length of the term of your Domain Name
Registration as selected, recorded, and paid for upon registration
of the Domain Name. Should you choose to renew or otherwise lengthen
the term of your Domain Name Registration, then the term of this
Registration Agreement will be extended accordingly. Should you
transfer your domain name or should the domain name otherwise be
transferred due to another Registrar, the terms and conditions of
this contract shall cease and shall be replaced by the contractual
terms in force for the purpose of registering domain names then
in force between SLD holders and the new Registrar.
5.
MODIFICATIONS TO AGREEMENT. You agree, during the period
of this Agreement, that we may: (1) revise the terms and conditions
of this Agreement; and (2) change the services provided under this
Agreement. Any such revision or change will be binding and effective
immediately on posting of the revised Agreement or change to the
service(s) on our web site, or on notification to you by e-mail
or regular mail as per the Notices section of this Agreement. You
agree to review our web site, including the Agreement, periodically
to be aware of any such revisions. If you do not agree with any
revision to the Agreement, you may terminate this Agreement at any
time by providing us with notice by e-mail or regular mail as per
the Notices section of this Agreement. Notice of your termination
will be effective on receipt and processing by us. You agree that,
by continuing to use the Services following notice of any revision
to this Agreement or change in service(s), you shall abide by any
such revisions or changes. You further agree to abide by the NOMINET
UK dispute resolution policy ("Dispute Policy") as amended
from time to time. You agree that, by maintaining the reservation
or registration of your domain name after modifications to the Dispute
Policy become effective, you have agreed to these modifications.
You acknowledge that if you do not agree to any such modifications,
you may request that your domain name be deleted from the domain
name database.
6.
MODIFICATIONS TO YOUR ACCOUNT. In order to change any of
your account information with us, you must use your Account Identifier
and Password that you selected when you opened your account with
us. Please safeguard your Account Identifier and Password from any
unauthorized use. In no event will we be liable for the unauthorized
use or misuse of your Account Identifier or Password.
7.
DOMAIN NAME DISPUTE POLICY. If you reserved or registered
a domain name through us, or transferred a domain name to us from
another registrar, you agree to be bound by the Dispute Policy which
is incorporated herein and made a part of this Agreement by reference.
The current version of the Dispute Policy may be found at http://www.nic.uk/ref/drs.html.
Please take the time to familiarize yourself with this policy.
8.
DOMAIN NAME DISPUTES. You agree that, if the registration
or reservation of your domain name is challenged by a third party,
you will be subject to the provisions specified in the Dispute Policy
in effect at the time of the dispute. You agree that in the event
a domain name dispute arises with any third party, you will indemnify
and hold us harmless pursuant to the terms and conditions contained
in the Dispute Policy.
9.
NOMINET UK POLICY. You agree that your registration of the
domain name shall be subject to suspension, cancellation, or transfer
pursuant to any NOMINET UK-adopted policy, term or condition, or
pursuant to any registrar or registry procedure not inconsistent
with an NOMINET UK-adopted policy, (1) to correct mistakes by a
registrar or the registry in registering the name, or (2) for the
resolution of disputes concerning the domain name. The current NOMINET
UK terms and conditions can be found at http://www.nominet.org.uk/ref/terms.html.
10.
AGENCY. Should you intend to license use of a domain name
to a third party, you shall nonetheless be the domain name registrant
of record and are therefore responsible for providing your own full
contact information and for providing and updating accurate technical
and administrative contact information adequate to facilitate timely
resolution of any problems that arise in connection with the domain
name. You shall accept liability for harm caused by wrongful use
of the domain name. You also represent that you have provided notice
of the terms and conditions in this Agreement to the third party
and that the third party agrees to the terms of Disclosure and Use
of Registration Information (sections 18 and 19 of this Agreement).
11.
ANNOUNCEMENTS. We and the RSP reserve the right to distribute
information to you that is pertinent to the quality or operation
of our services and those of our service partners. These announcements
will be predominately informative in nature and may include notices
describing changes, upgrades, new products or other information
to add security or to enhance your identity on the Internet.
12.
LIMITATION OF LIABILITY. You agree that our entire liability,
and your exclusive remedy, with respect to any Services(s) provided
under this Agreement and any breach of this Agreement is solely
limited to the amount you paid for such Service(s). We and our contractors
shall not be liable for any direct, indirect, incidental, special
or consequential damages resulting from the use or inability to
use any of the Services or for the cost of procurement of substitute
services. Because some jurisdictions do not allow the exclusion
or limitation of liability for consequential or incidental damages,
in such jurisdictions, our liability is limited to the extent permitted
by law. We disclaim any and all loss or liability resulting from,
but not limited to: (1) loss or liability resulting from access
delays or access interruptions; (2) loss or liability resulting
from data non-delivery or data mis-delivery; (3) loss or liability
resulting from acts of God; (4) loss or liability resulting from
the unauthorized use or misuse of your account identifier or password;
(5) loss or liability resulting from errors, omissions, or misstatements
in any and all information or services(s) provided under this Agreement;
(6) loss or liability resulting from the interruption of your Service.
You agree that we will not be liable for any loss of registration
and use of your domain name, or for interruption of business, or
any indirect, special, incidental, or consequential damages of any
kind (including lost profits) regardless of the form of action whether
in contract, tort (including negligence), or otherwise, even if
we have been advised of the possibility of such damages.
13.
INDEMNITY. You agree to release, indemnify, and hold us,
our contractors, agents, employees, officers, directors and affiliates
harmless from all liabilities, claims and expenses, including attorney's
fees, from claims by third parties relating to or arising under
this Agreement, the Services provided hereunder or your use of the
Services, including without limitation infringement by you, or someone
else using the Service with your computer, of any intellectual property
or other proprietary right of any person or entity, or from the
violation of any of our operating rules or policy relating to the
service(s) provided. You also agree to release, indemnify and hold
us harmless pursuant to the terms and conditions contained in the
Dispute Policy. When we are threatened with suit by a third party,
we may seek written assurances from you concerning your promise
to indemnify us; your failure to provide those assurances may be
considered by us to be a breach of your Agreement and may result
in deactivation of your domain name.
14.
TRANSFER OF OWNERSHIP. Any transfer of ownership in and to
a domain name registration shall be affected in accordance with
NOMINET UK policies and procedures.
15.
BREACH. You agree that failure to abide by any provision
of this Agreement, any operating rule or policy or the Dispute Policy,
may be considered by us to be a material breach and that we may
provide a written notice, describing the breach, to you. If within
thirty (30) calendar days of the date of such notice, you fail to
provide evidence, which is reasonably satisfactory to us, that you
have not breached your obligations under the Agreement, then we
may delete the registration or reservation of your domain name.
Any such breach by you shall not be deemed to be excused simply
because we did not act earlier in response to that, or any other,
breach by you.
16.
NO GUARANTY. You agree that, by registration or reservation
of your chosen domain name, such registration or reservation does
not confer immunity from objection to either the registration, reservation,
or use of the domain name.
17.
DISCLAIMER OF WARRANTIES. You agree that your use of our
Services is solely at your own risk. You agree that such Service(s)
is provided on an "as is", "as available" basis.
We expressly disclaim all warranties of any kind, whether express
or implied, including but not limited to the implied warranties
of merchantability, fitness for a particular purpose and non-infringement.
We make no warranty that the Services will meet your requirements,
or that the Service(s) will be uninterrupted, timely, secure, or
error free; nor do we make any warranty as to the results that may
be obtained from the use of the Service(s) or as to the accuracy
or reliability of any information obtained through the Service or
that defects in the Service will be corrected. You understand and
agree that any material and/or data downloaded or otherwise obtained
through the use of Service is done at your own discretion and risk
and that you will be solely responsible for any damage to your computer
system or loss of data that results from the download of such material
and/or data. We make no warranty regarding any goods or services
purchased or obtained through the Service or any transactions entered
into through the Service. No advice or information, whether oral
or written, obtained by you from us or through the Service shall
create any warranty not expressly made herein.
18.
INFORMATION. As part of the registration process, you are required
to provide us certain information and to update us promptly as such
information changes such that our records are current, complete
and accurate. You are obliged to provide us the following information:
(i) your name and postal address (or, if different, that of the
domain name holder); (ii) the domain name being registered; (iii)
the name, postal address, e-mail address, and voice and fax (if
available) telephone numbers of the administrative contact for the
domain name; and (iv) the name, postal address, e-mail address,
and voice and fax (if available) telephone numbers of the billing
contact for the domain name. Any voluntary information we request
is collected such that we can continue to improve the products and
services offered to you through your RSP.
19.
DISCLOSURE AND USE OF REGISTRATION INFORMATION. You agree
and acknowledge that we will make domain name registration information
you provide available to NOMINET UK, to the registry administrators,
and to other third parties as NOMINET UK and applicable laws may
require or permit. You further agree and acknowledge that we may
make publicly available, or directly available to third party vendors,
some, or all, of the domain name registration information you provide,
for purposes of inspection (such as through our WHOIS service) or
other purposes as required or permitted by NOMINET UK and the applicable
laws. You hereby consent to any and all such disclosures and use
of, and guidelines, limits and restrictions on disclosure or use
of, information provided by you in connection with the registration
of a domain name (including any updates to such information), whether
during or after the term of your registration of the domain name.
You hereby irrevocably waive any and all claims and causes of action
you may have arising from such disclosure or use of your domain
name registration information by us. You may access your domain
name registration information in our possession to review, modify
or update such information, by accessing our domain manager service,
or similar service, made available by us through your RSP. We will
not process data about any identified or identifiable natural person
that we obtain from you in a way incompatible with the purposes
and other limitations which we describe in this Agreement. We will
take reasonable precautions to protect the information we obtain
from you from our loss, misuse, unauthorized accessor disclosure,
alteration or destruction of that information.
20.
REVOCATION. Your wilful provision of inaccurate or unreliable
information, your wilful failure promptly to update information
provided to us, or any failure to respond to inquiries by us addressed
to the email address of the registrant, the administrative, billing
or technical contact appearing in the "Whois" directory
with respect to a domain name concerning the accuracy of contact
details associated with the registration shall constitute a material
breach of this Agreement and be a basis for cancellation of the
domain name registration. Any information collected by us concerning
an identified or identifiable natural person ("Personal Data")
will be used in connection with the registration of your domain
name(s) and for the purposes of this Agreement and as required or
permitted by the NOMINET UK Agreement or a NOMINET UK/Registry Operator
policy.
21.
RIGHT OF REFUSAL. We, in our sole discretion, reserve the
right to refuse to register or reserve your chosen domain name or
register you for other Services within thirty (30) calendar days
from receipt of your payment for such services. In the event we
do not register or reserve your domain name or register you for
other Services, or we delete your domain name or other Services
within such thirty (30) calendar day period, we agree to refund
your applicable fee(s). You agree that we shall not be liable to
you for loss or damages that may result from our refusal to register,
reserve, or delete your domain name or register you for other Services.
22.
SEVERABILITY. You agree that the terms of this Agreement
are severable. If any term or provision is declared invalid or unenforceable,
that term or provision will be construed consistent with applicable
law as nearly as possible to reflect the original intentions of
the parties, and the remaining terms and provisions will remain
in full force and effect.
23.
NON-AGENCY. Nothing contained in this Agreement or the Dispute
Policy shall be construed as creating any agency, partnership, or
other form of joint enterprise between the parties.
24.
NON-WAIVER. Our failure to require performance by you of any
provision hereof shall not affect the full right to require such
performance at any time thereafter; nor shall the waiver by us of
a breach of any provision hereof be taken or held to be a waiver
of the provision itself.
25.
NOTICES. Any notice, direction or other communication given
under this Agreement shall be in writing and given by sending it
via e-mail or via regular mail. In the case of e-mail, valid notice
shall only have been deemed to have been given when an electronic
confirmation of delivery has been obtained by the sender. In the
case of e-mail notification to us or to the RSP to lhutz@tucows.com
or info@pushmarketing.com
or, in the case of notice to you, at the e-mail address provided
by you in your WHOIS record. Any e-mail communication shall be deemed
to have been validly and effectively given on the date of such communication,
if such date is a business day and such delivery was made prior
to 4:00 p.m. EST, otherwise it will be deemed to have been delivered
on the next business day. In the case of regular mail notice, valid
notice shall be deemed to have been validly and effectively given
5 business days after the date of mailing and, in the case of notification
to us or to the RSP shall be sent to:
TUCOWS Inc.
Registrant Affairs Office
96 Mowat Avenue
Toronto, Ontario
M6K 3M1
OR -
Push
Marketing Ltd
Marlborough Road
London
N19 4NF
and in the case of notification to you shall be to the address specified
in the "Administrative Contact" in your WHOIS record.
26. ENTIRETY.
You agree that this Agreement, the rules and policies published
by us and the Dispute Policy are the complete and exclusive agreement
between you and us regarding our Services. This Agreement and the
Dispute Policy supersede all prior agreements and understandings,
whether established by custom, practice, policy or precedent.
27.
GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED
AND ENFORCED IN ACCORDANCE WITH THE LAWS OF PROVINCE OF ONTARIO
AND THE FEDERAL LAWS OF CANADA APPLICABLE THEREIN WITHOUT REFERENCE
TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION RELATING TO THIS AGREEMENT
MUST BE BROUGHT IN ONTARIO AND YOU IRREVOCABLY CONSENT TO THE JURISDICTION
OF SUCH COURTS.
28.
INFANCY. You attest that you are of legal age to enter into
this Agreement.
29.
INCONSISTENCIES WITH NOMINET UK. In the event that this Agreement
may be inconsistent with any term, condition, policy or procedure
of NOMINET UK, the term, condition, policy or procedure of NOMINET
UK shall prevail.
30.
ACCEPTANCE OF AGREEMENT. YOU ACKNOWLEDGE THAT YOU HAVE READ
THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE
INDEPENDENTLY EVALUATED THE DESIRABILITY OF THE SERVICE AND ARE
NOT RELYING ON ANY REPRESENTATION AGREEMENT., GUARANTEE OR STATEMENT
OTHER THAN AS SET FORTH IN THIS AGREEMENT.
Terms
and Conditions of the NOMINET registry
WARNING:
by registering a domain name within the .uk Top Level Domain (a
"Domain Name"), you enter into a contract of registration
with Nominet UK ("We", "Our" or "Us")
on the following terms and conditions. This is a separate contract
to any arrangement you may have with any third party for the provision
of internet services.
Nominet
is the Registry for all internet Domain Names ending in .uk and
provides a public service for the .uk namespace on behalf of the
Internet community. You can find out more information about Nominet
from our web site at http://www.nominet.org.uk.
Nominet is a not - for - profit company limited by guarantee which
is performing services on a cost recovery basis. This is why we
consider it reasonable to limit our liability in certain respects
so that we may continue to offer our services in the interests of
the whole internet community.
This
Contract includes our current Rules For The .uk Domain And Sub-Domains
("Rules") and the Policy and Procedure for our Domain
Name Dispute Resolution Service ("Policy" and "Procedure"
as appropriate). Copies of the Policy, Procedure and Rules are at
http://www.nominet.org.uk/drs.html
or can be obtained from us.
You
may have registered a Domain Name through a third party (usually,
but not always, your internet service provider). In these terms
and conditions, the term "Agent" means such a third party.
1.
What we will do
1.1. We will
process your application to register a Domain Name and consider
whether or not to accept it in accordance with the criteria laid
down in the Rules;
1.2. If your application is accepted, we will inform you or your
Agent. If your application is rejected, we will inform you or your
Agent as soon as reasonably practicable and return to you or your
Agent (as appropriate) any payments received;
1.3. Unless the current Rules of the relevant sub-domain state to
the contrary, we will register Domain Names on a first come, first
served basis. Until we accept your application, there is no guarantee
that the Domain Name you applied for will be entered in the Register
as such. We therefore recommend that you do not take any action
in respect of a Domain Name until you have received confirmation
from us that your application has been accepted.
1.4. After your application has been accepted, we will enter the
Domain Name and other relevant details (namely the data described
in clause 6 below, together with details of your Agent, if any)
in the Domain Name register database for the requested second level
of the .uk top level domain (the "Register").
1.5. We will use the information in the Register entry for the Domain
Name to enable the resolution of requests for the Domain Name, by
pointing to the authoritative name servers listed in the Register
Entry for the Domain Name. For further information about the technical
requirements for registering a Domain Name, please contact your
Agent.
1.6. After your application has been accepted and we have received
your registration fee, we will issue you with a registration certificate
and a reply form.
1.7. Subject to clause 8 below, we will transfer your Domain Name
and update the Register accordingly on receipt of correctly completed
transfer documentation from you and any relevant transfer fee applicable
at the time of transfer. We will not transfer a Domain Name whilst
it is the subject of legal proceedings or proceedings under our
Dispute Resolution Service.
1.8. Please note that subject to clauses 8.5 and 8.6 we will not
refund any fees after your Domain Name and details have been entered
in the Register.
1.9. Subject to clauses 8.7 and 8.8 below, we will only make changes
to the details contained on the Register (other than the registrant
field), if we receive instructions and approval from you or your
Agent.
1.10. Subject to clauses 8.7 and 8.8, we shall only alter the details
contained in the "registrant" field of the Register if
we receive authorisation directly from you.
2. What you must do
2.1. You must
ensure that we receive the registration or renewal fee within one
month after the issue of our invoice. For the avoidance of doubt,
if you use an Agent it will be your responsibility to ensure that
the Agent has paid the registration or renewal fee to us within
one month of the issue of our invoice.
2.2. You must sign and return to us the reply form which we will
send to you after registration or renewal as appropriate.
2.3. You must inform us promptly of any change in your registered
details, and those of your Agent if applicable. It will be your
responsibility to maintain and update any details you submit to
us and to ensure that your details are up to date, and accurate.
In particular, it is your responsibility directly or by your Agent
to ensure that we have your full and correct postal address.
2.4. You must promptly inform us of any court proceedings brought
in respect of the Domain Name.
2.5. Any name server listed in the Register entry for the Domain
Name must respond authoritatively to requests for the Domain Name
at all reasonable times.
3. Renewal of your Domain Name Registration
3.1.
The registration period is two years from the date of entry into
the Register of your Domain Name registration. Provided you pay
us your renewal fee and subject to clause 8 below, you will have
the right to renew the Domain Name registration by entering into
a new Contract with us for further periods of two years.
3.2. Subject to clause 3.3 below, when the Domain Name registration
falls due for renewal, we will contact your Agent (at the Agent's
address appearing in the Register) to request payment of the relevant
renewal fee.
3.3. If no Agent is listed on the Register entry for the Domain
Name, or if the Register entry for the Domain Name indicates that
you wish to be invoiced direct, we will request payment of the relevant
renewal fee direct from you at the registrant address appearing
in the Register.
3.4. If we fail to receive the renewal fee within thirty (30) days
of our making a request for the renewal fee, we will suspend your
registration for at least 6 weeks and if we do not receive payment
within the suspension period we will cancel your registration without
further notice to you. During any period of suspension, we will
not point to any name servers listed in the Register entry for the
Domain Name, and you will be unable to use or transfer the Domain
Name.
4. Exclusions
and Limitations of Liability
4.1. Nominet does not carry out any investigation as to whether
you are entitled to register or have any rights in the Domain Name.
By registering the Domain Name we are not acknowledging that you
have any rights in the name comprised in the Domain Name, and we
are not authorising you to use the Domain Name in the course of
trade.
4.2. Nothing in these terms and conditions limits or excludes our
liability for death or personal injury caused by our negligence
or for fraudulent misrepresentation.
4.3. We shall not be liable to you whether in contract, tort (including
negligence) or otherwise for: 4.3.1. any loss of profit, revenue
or other type of economic loss (whether direct or indirect);
4.3.2. loss of business or contracts;
4.3.3. loss of anticipated savings or goodwill; or
4.3.4. any losses which a court holds to be consequential, or indirect
losses; arising out of or in connection with the Contract, including
but not limited to:
4.3.5. any error or omission in entries to the Register; and
4.3.6. loss of registration and/or use (for whatever reason and
whether temporary or otherwise) of the Domain Name. 4.4. All conditions
and warranties which may be implied by law into any Contract with
you are excluded to the fullest extent permissible by law.
4.5. Our aggregate liability to you whether under these terms and
conditions or otherwise (including liability for negligence) shall
not exceed £5,000.
4.6. If you are a consumer (ie you are not registering or intending
to use the Domain Name in the course of a business, trade or profession)
(a "Consumer"), the provisions of clauses 4.3 4.4 and
4.5 above will not apply to you.
4.7. Nothing in these terms and conditions will reduce your statutory
rights relating to faulty or misdescribed goods. For further information
about your statutory rights contact your local authority Trading
Standards Department or Citizens Advice Bureau.
5. Warranties
By entering into
this agreement you consent to and warrant the following:
5.1
That you (or your Agent) have obtained the consent of any individual
whose personal data is to be held on the Register in accordance
with clause 6;
5.2 That the details and information submitted by you to us are
true and correct, and that any future additions or alterations to
your details and information will be true and correct, and that
you will submit them in a timely manner. Unless you are a Consumer,
you shall pay us (including the current or past members of Nominet
UK's Council of Management) any and all reasonable costs, claims
and expenses (whether direct or indirect) arising out of any claim
resulting from your breach of this warranty; and
5.3 That by registering or using the Domain Name (in whatever manner)
you will not knowingly infringe the intellectual property rights
of a third party, that you are entitled to register the Domain Name,
and that you have not registered the Domain Name in breach of trust.
Our right to rely upon this warranty will continue to be available
after completion of the registration process and will not be affected
by any surrender, cancellation or transfer of the Domain Name. Unless
you are a Consumer, you shall pay us (including the current or past
members of Nominet UK's Council of Management) any and all reasonable
costs, claims and expenses (whether direct or indirect) arising
out of any claim that your registration or use of the Domain Name
directly or indirectly infringes the intellectual property rights
of a third party.
6. Personal Data
6.1 The Register
is a public register for the purposes of data protection legislation.
The Register will include your name and postal address, telephone
and fax number and email address together with any other relevant
details. This information (if it refers to individuals) is 'personal
data' for the purposes of data protection legislation.
Personal data submitted by you will be:
a.
Posted onto the Register;
b. Posted onto the WHOIS database by us. The WHOIS database is provided
on our web site at http://www.nominet.org.uk.
Other Agents which provide an online Domain Name registration service
may point to our WHOIS database. We will publish your name and address
but will not publish your telephone or fax number or email address
as part of the WHOIS database; and
c. Used as part of the Public Register Subscription Service ("PRSS"),
under which we provide a compressed form of the Register to subscribers.
We provide the PRSS only to trusted third parties, based within
the European Economic Area, under strict contractual terms which
prohibit the use of PRSS data for the purposes of direct marketing.
The PRSS enables subscribers to perform WHOIS queries and reverse
look-ups. We will publish your name and address but not your telephone
or fax number or email address as part of the PRSS;
d. We may provide your personal data to governmental or law enforcement
agencies at their written request in connection with the conducting
of any investigation of criminal activities; and
e. We will provide your personal data to third parties only if required
to do so by a court order.
You
may write to us to request a copy of the personal data held by us
about you. We may charge a reasonable fee for the provision of such
data. As required by the Data Protection Act 1998, we will adopt
appropriate security procedures in relation to the storage and disclosure
of information provided by you in order to prevent unauthorised
access. Our security procedures mean that we may occasionally request
proof of your identity before we are able to disclose personal information
to you. Other than the uses identified above, we will not disclose
your personal information to others.
You
should be aware that personal data posted on the WHOIS database
may be accessible to countries outside the European Economic Area.
By registering a Domain Name you consent to your personal data being
transferred out of the European Economic Area and to our use of
your personal data for the purposes specified above.
7. Domain
Name Dispute Resolution Service
7.1. You will be bound by the Policy and Procedure of our Dispute
Resolution Service which are incorporated into these terms and conditions
and made a part of the Contract by reference. The current version
of the Policy and Procedure can be found at our web site: http://www.nominet.org.uk/drs.html
7.2. If a dispute arises, you agree to be bound by the Policy and
Procedure which are current at the time that proceedings under the
Dispute Resolution Service are commenced until the dispute is over.
7.3. Neither we nor our directors, officers, employees or servants
nor any expert shall be liable to a party for anything done or omitted
in connection with any proceedings under the Dispute Resolution
Service unless the act or omission is shown to have been in bad
faith.
8. Termination/Cancellation, Suspension and Amendment of the
Register
8.1. You or your Agent may surrender registration of the Domain
Name by notice in writing to us at any time prior to our receiving
payment.
8.2. After we have received payment for a Domain Name, only you
(and not your Agent) may surrender the Domain Name.
8.3. After payment has been received but prior to the issue of a
registration certificate you may surrender the registration by writing
to us on headed notepaper which corresponds to the registrant address
field of the Register entry for the Domain Name.
8.4. If a registration certificate has been issued, you may surrender
the Domain Name by correctly completing the surrender of registration
form (on the reverse of the registration certificate).
8.5. If you are a Consumer, then you may cancel the Contract by
giving notice to us by any of the means set out in clause 10.4 below
at any time up to and including 7 working days following the day
on which the Contract is concluded, i.e. the date on which we give
notice to you or your Agent that we have accepted your application
to register a Domain Name. If you register or use the Domain Name
in the course of a business, trade or profession, you will not have
this right to cancel the Contract.
8.6. If you cancel the Contract in accordance with clause 8.5 then
we will provide you or your Agent (as appropriate) with a full refund
of our registration fee within 30 days from the day on which we
receive notice of your cancellation. If we refund your Agent, you
may have to seek direct from your Agent any further component of
the fees which you have paid.
8.7. We may cancel or suspend the registration of a Domain Name
by providing you with notice in writing in the event of the following:
8.7.1. if we do not receive your registration or renewal fees in
accordance with clause 2.1 above;
8.7.2. if you are in breach of the terms of this Contract (including
the Rules) and in the case of a breach which is capable of remedy
you fail to remedy this within 30 days of receiving written notice
from us to do so;
8.7.3. if we receive independent verification that you have provided
grossly inaccurate, unreliable or false registrant contact details,
or failed to keep such contact details up to date;
8.7.4. if you are in breach of the warranties contained in clauses
5.1 and 5.3 of the Contract; or
8.7.5. if the Domain Name is being administered in a way likely
to endanger the operation of the Domain Name System.
8.8. We may transfer, suspend, cancel or amend the Domain Name registration
in the following circumstances:
8.8.1. upon receiving written instructions from you to take such
action together with any relevant fee;
8.8.2. upon receiving a copy of a perfected order of a court of
competent jurisdiction requiring such action, or where the retention
of a Domain Name by you would be inconsistent with the terms of
a perfected court order received by us or any other legal requirements;
8.8.3. if such changes are necessary in order to correct an error
relating to the Domain Name registration; or
8.8.4. following a Decision requiring such action or an agreement
reached between the parties and approved by us relating to proceedings
under the Dispute Resolution Service.
8.9. If a name server listed for the Domain Name registration does
not respond authoritatively to requests for the Domain Name, we
may remove the name server from the Register entry for the Domain
Name.
9. Change of Agent
9.1. If you wish to change your Agent, you should first approach
your current Agent to arrange this. If your approach is unsuccessful,
we may at your request record a change of Agent directly onto the
Register entry for your Domain Name registration. On receipt of
your request, we will approach your Agent (unless exceptional circumstances
apply). We will only comply with your request if:
9.2. we are satisfied that you have first approached your Agent,
and that the approach has been unsuccessful; and
9.3. we are not informed by your Agent that there is an express
term in your contract with your Agent which can prevent us from
recording such a change.
10. General
10.1. If any clause of these terms and conditions is held to
be unenforceable in whole or in part the other terms and the rest
of the provisions shall continue to be valid and enforceable.
10.2. We may transfer our rights and obligations under the Contract
to any third party. You may transfer the Contract, only on the transfer
of the Domain Name, in accordance with clauses 1.7 and subject to
clause 8 above.
10.3. The internet is an emerging and evolving medium and the regulatory
and administrative framework under which we operate is constantly
developing. For these reasons we reserve the right to make reasonable
modifications to the terms and conditions of this Contract (including
the Policy, Procedure and Rules) at any time during the term. We
will only do so when we have good reason. No change will have the
effect of requiring an increase in fees from you in advance of the
next renewal of the Domain Name. Except where we are acting in pursuance
of a statutory requirement or a court order, changes will be implemented
across the board in all of our Domain Name contracts following a
process of open public consultation. Each such change will be published
in advance (where practicable, 30 days in advance) on our web site:
http://www.nominet.org.uk/
and will become binding and effective upon the date specified therein.
You should review our web site regularly in order to be aware of
all such changes. If you do not agree with any change or proposed
change to these terms and conditions you are entitled to terminate
the Contract by providing us with thirty (30) days notice in writing,
in which case you will receive a pro-rata refund of your registration
fee in respect of any unexpired portion of the term.
10.4. If you wish to contact us our postal address is Nominet UK,
Sandford Gate, Sandy Lane West, Oxford, OX4 6LB, England and our
telephone number is +44(0) 1865 332211. Our offices are open from
9.00a.m. to 5.30pm (UK local time) Monday to Friday, except for
public holidays. Except as set out in the Policy and Procedure any
notice to be given under the Contract shall only be deemed to be
served if delivered by hand or sent by pre-paid post, by fax or
e-mail, to the party to whom it is given at its last known postal
or e-mail address or fax number. Except as otherwise set out in
the Policy and Procedure the notice will be effective: if delivered,
on delivery; if sent by fax or email, on the date of sending; and
if by post, on the date of posting. For the avoidance of doubt,
any notice sent to you will be deemed served if sent to the address
appearing in your Registrant's address field.
10.5. This contract is a binding document. Consumers should read
it carefully and ensure that it contains everything you want and
nothing you are not prepared to agree to. These terms and conditions,
together with the Rules Policy and Procedure, constitute the entire
agreement between you and us for the registration of the Domain
Name, and supersedes all prior agreements, understandings and representations
whether oral or written.
10.6. These terms and conditions shall be governed by the relevant
United Kingdom law, and by agreeing to be bound by them you agree
to submit to the exclusive jurisdiction of the relevant courts of
the United Kingdom.
gTLD
and Dispute Resolution documents for .com, .org and .net domains.
gTLD
Registration Agreement
1.
AGREEMENT. In this Registration Agreement ("Agreement")
"you" and "your" refer to each customer, "we",
us" and "our" refer to Tucows.com Inc. and "Services"
refers to the domain name registration provided by us as offered
through Push Marketing Ltd., the Registration Service Provider ("RSP").
This Agreement explains our obligations to you, and explains your
obligations to us for various Services.
2.
SELECTION OF A DOMAIN NAME. You represent that, to the best
of the your knowledge and belief, neither the registration of the
SLD name nor the manner in which it is directly or indirectly used
infringes the legal rights of a third party and that the Domain
Name is not being registered for any unlawful purpose.
3.
FEES. As consideration for the services you have selected,
you agree to pay to us, or your respective RSP who remits payment
to us on your behalf, the applicable service(s) fees. All fees payable
hereunder are non-refundable. As further consideration for the Services,
you agree to: (1) provide certain current, complete and accurate
information about you as required by the registration process and
(2) maintain and update this information as needed to keep it current,
complete and accurate. All such information shall be referred to
as account information ("Account Information"). You, by
completing and submitting this Agreement represent that the statements
in your application are true.
4.
TERM. You agree that the Registration Agreement will remain
in full force during the length of the term of your Domain Name
Registration. Should you choose to renew or otherwise lengthen the
term of your Domain Name Registration, then the term of this Registration
Agreement will be extended accordingly. This Agreement will remain
in full force during the length of the term of your Domain Name
Registration as selected, recorded, and paid for upon registration
of the Domain Name. Should you choose to renew or otherwise lengthen
the term of your Domain Name Registration, then the term of this
Registration Agreement will be extended accordingly. Should you
transfer your domain name or should the domain name otherwise be
transferred due to another Registrar, the terms and conditions of
this contract shall cease and shall be replaced by the contractual
terms in force for the purpose of registering domain names then
in force between SLD holders and the new Registrar.
5.
MODIFICATIONS TO AGREEMENT. You agree, during the period of
this Agreement, that we may: (1) revise the terms and conditions
of this Agreement; and (2) change the services provided under this
Agreement. Any such revision or change will be binding and effective
immediately on posting of the revised Agreement or change to the
service(s) on our web site, or on notification to you by e-mail
or regular mail as per the Notices section of this agreement. You
agree to review our web site, including the Agreement, periodically
to be aware of any such revisions. If you do not agree with any
revision to the Agreement, you may terminate this Agreement at any
time by providing us with notice by e-mail or regular mail as per
the Notices section of this agreement. Notice of your termination
will be effective on receipt and processing by us. You agree that,
by continuing to use the Services following notice of any revision
to this Agreement or change in service(s), you shall abide by any
such revisions or changes. You further agree to abide by the ICANN
Uniform Dispute Resolution Policy ("Dispute Policy") as
amended from time to time. You agree that, by maintaining the reservation
or registration of your domain name after modifications to the Dispute
Policy become effective, you have agreed to these modifications.
You acknowledge that if you do not agree to any such modifications,
you may request that your domain name be deleted from the domain
name database.
6.
MODIFICATIONS TO YOUR ACCOUNT. In order to change any of
your account information with us, you must use your Account Identifier
and Password that you selected when you opened your account with
us. Please safeguard your Account Identifier and Password from any
unauthorized use. In no event will we be liable for the unauthorized
use or misuse of your Account Identifier or Password.
7.
DOMAIN NAME DISPUTE POLICY. If you reserved or registered
a domain name through us, or transferred a domain name to us from
another registrar, you agree to be bound by the Dispute Policy which
is incorporated herein and made a part of this Agreement by reference.
The current version of the Dispute Policy may be found at http://www.opensrs.org/legal/udrp.shtml.
Please take the time to familiarize yourself with this policy.
8.
DOMAIN NAME DISPUTES. You agree that, if the registration or
reservation of your domain name is challenged by a third party,
you will be subject to the provisions specified in the Dispute Policy
in effect at the time of the dispute. You agree that in the event
a domain name dispute arises with any third party, you will indemnify
and hold us harmless pursuant to the terms and conditions contained
in the Dispute Policy. For any dispute, you agree to submit to the
jurisdiction of the courts of The Province of Ontario.
9.
ICANN POLICY. You agree that your registration of the SLD name
shall be subject to suspension, cancellation, or transfer pursuant
to any ICANN-adopted policy, or pursuant to any registrar or registry
procedure not inconsistent with an ICANN-adopted policy, (1) to
correct mistakes by Registrar or the Registry in registering the
name or (2) for the resolution of disputes concerning the SLD name.
10.
AGENCY. Should you intend to license use of a domain name
to a third party you shall nonetheless be the SLD holder of record
and are therefore responsible for providing your own full contact
information and for providing and updating accurate technical and
administrative contact information adequate to facilitate timely
resolution of any problems that arise in connection with the SLD.
You shall accept liability for harm caused by wrongful use of the
SLD, unless you promptly disclose the identity of the licensee to
the party providing you reasonable evidence of actionable harm.
You also represent that you have provided notice of the terms and
conditions in this Agreement to the third party and that the third
party agrees to the terms of Disclosure and Use of Registration
Information (sections 18 and 19 of this Agreement).
11.
ANNOUNCEMENTS. We and the RSP reserve the right to distribute
information to you that is pertinent to the quality or operation
of our services and those of our service partners. These announcements
will be predominately informative in nature and may include notices
describing changes, upgrades, new products or other information
to add security or to enhance your identity on the Internet.
12.
LIMITATION OF LIABILITY. You agree that our entire liability,
and your exclusive remedy, with respect to any Services(s) provided
under this Agreement and any breach of this Agreement is solely
limited to the amount you paid for such Service(s). We and our contractors
shall not be liable for any direct, indirect, incidental, special
or consequential damages resulting from the use or inability to
use any of the Services or for the cost of procurement of substitute
services. Because some states do not allow the exclusion or limitation
of liability for consequential or incidental damages, in such states,
our liability is limited to the extent permitted by law. We disclaim
any and all loss or liability resulting from, but not limited to:
(1) loss or liability resulting from access delays or access interruptions;
(2) loss or liability resulting from data non-delivery or data mis-delivery;
(3) loss or liability resulting from acts of God; (4) loss or liability
resulting from the unauthorized use or misuse of your account identifier
or password; (5) loss or liability resulting from errors, omissions,
or misstatements in any and all information or services(s) provided
under this Agreement; (6) loss or liability resulting from the interruption
of your Service. You agree that we will not be liable for any loss
of registration and use of your domain name, or for interruption
of business, or any indirect, special, incidental, or consequential
damages of any kind (including lost profits) regardless of the form
of action whether in contract, tort (including negligence), or otherwise,
even if we have been advised of the possibility of such damages.
In no event shall our maximum liability exceed five hundred ($500.00)
dollars.
13.
INDEMNITY. You agree to release, indemnify, and hold us,
our contractors, agents, employees, officers, directors and affiliates
harmless from all liabilities, claims and expenses, including without
limitation Network Solutions, Inc., and the directors, officers,
employees and agents of each of them, including attorney's fees,
of third parties relating to or arising under this Agreement, the
Services provided hereunder or your use of the Services, including
without limitation infringement by you, or someone else using the
Service with your computer, of any intellectual property or other
proprietary right of any person or entity, or from the violation
of any of our operating rules or policy relating to the service(s)
provided. You also agree to release, indemnify and hold us harmless
pursuant to the terms and conditions contained in the Dispute Policy.
When we are threatened with suit by a third party, we may seek written
assurances from you concerning your promise to indemnify us; your
failure to provide those assurances may be considered by us to be
a breach of your Agreement and may result in deactivation of your
domain name.
14.
TRANSFER OF OWNERSHIP. The person named as administrative
contact at the time the controlling user name and password are secured
shall be the owner of the domain name. You agree that prior to transferring
ownership of your domain name to another person (the Transferee")
you shall require the Transferee to agree, in writing to be bound
by all the terms and conditions of this Agreement. Your domain name
will not be transferred until we receive such written assurances
or other reasonable assurance that the Transferee has been bound
by the contractual terms of this Agreement (such reasonable assurance
as determined by us in our sole discretion) along with the applicable
transfer fee. If the Transferee fails to be bound in a reasonable
fashion (as determine by us in our sole discretion) to the terms
and conditions in this Agreement, any such transfer will be null
and void.
15.
BREACH. You agree that failure to abide by any provision
of this Agreement, any operating rule or policy or the Dispute Policy
provided by us, may be considered by us to be a material breach
and that we may provide a written notice, describing the breach,
to you. If within thirty (30) calendar days of the date of such
notice, you fail to provide evidence, which is reasonably satisfactory
to us, that you have not breached your obligations under the Agreement,
then we may delete the registration or reservation of your domain
name. Any such breach by you shall not be deemed to be excused simply
because we did not act earlier in response to that, or any other
breach by you.
16.
NO GUARANTY. You agree that, by registration or reservation
of your chosen domain name, such registration or reservation does
not confer immunity from objection to either the registration, reservation,
or use of the domain name.
17.
DISCLAIMER OF WARRANTIES. You agree that your use of our
Services is solely at your own risk. You agree that such Service(s)
is provided on an "as is," "as available" basis.
We expressly disclaim all warranties of any kind, whether express
or implied, including but not limited to the implied warranties
of merchantability, fitness for a particular purpose and non-infringement.
We make no warranty that the Services will meet your requirements,
or that the Service(s) will be uninterrupted, timely, secure, or
error free; nor do we make any warranty as to the results that may
be obtained from the use of the Service(s) or as to the accuracy
or reliability of any information obtained through the Service or
that defects in the Service will be corrected. You understand and
agree that any material and/or data downloaded or otherwise obtained
through the use of Service is done at your own discretion and risk
and that you will be solely responsible for any damage to your computer
system or loss of data that results from the download of such material
and/or data. We make no warranty regarding any goods or services
purchased or obtained through the Service or any transactions entered
into through the Service. No advice or information, whether oral
or written, obtained by you from us or through the Service shall
create any warranty not expressly made herein.
18.
INFORMATION. As part of the registration process, you are
required to provide us certain information and to update us promptly
as such information changes such that our records are current, complete
and accurate. You are obliged to provide us the following information:
i)
Your name and postal address (or, if different, that of the domain
name holder); ii) The domain name being registered iii) The name,
postal address, e-mail address, and voice and fax (if available)
telephone numbers of the administrative contact for the domain name.
iv) The name, postal address, e-mail address, and voice and fax
(if available) telephone numbers of the billing contact for the
domain name. Any other information which we request from you at
registration is voluntary. Any voluntary information we request
is collected such that we can continue to improve the products and
services offered to you through your RSP.
19.
DISCLOSURE AND USE OF REGISTRATION INFORMATION. You agree
and acknowledge that we will make domain name registration information
you provide available to ICANN, to the registry administrators,
and to other third parties as ICANN and applicable laws may require
or permit. You further agree and acknowledge that we may make publicly
available, or directly available to third party vendors, some, or
all, of the domain name registration information you provide, for
purposes of inspection (such as through our WHOIS service) or other
purposes as required or permitted by ICANN and the applicable laws.
You
hereby consent to any and all such disclosures and use of, and guidelines,
limits and restrictions on disclosure or use of, information provided
by you in connection with the registration of a domain name (including
any updates to such information), whether during or after the term
of your registration of the domain name. You hereby irrevocably
waive any and all claims and causes of action you may have arising
from such disclosure or use of your domain name registration information
by us.
You
may access your domain name registration information in our possession
to review, modify or update such information, by accessing our domain
manager service, or similar service, made available by us through
your RSP.
We
will not process data about any identified or identifiable natural
person that we obtain from you in a way incompatible with the purposes
and other limitations which we describe in this Agreement.
We
will take reasonable precautions to protect the information we obtain
from you from our loss, misuse, unauthorized access or disclosure,
alteration or destruction of that information.
20.
REVOCATION. Your wilful provision of inaccurate or unreliable
information, your wilful failure promptly to update information
provided to us, or your failure to respond for over fifteen calendar
days to inquiries by us concerning the accuracy of contact details
associated with the your registration shall constitute a material
breach of this Agreement and be a basis for cancellation of the
SLD registration.
21.
RIGHT OF REFUSAL. We, in our sole discretion, reserve the right
to refuse to register or reserve your chosen domain name or register
you for other Services within thirty (30) calendar days from receipt
of your payment for such services. In the event we do not register
or reserve your domain name or register you for other Services,
or we delete your domain name or other Services within such thirty
(30) calendar day period, we agree to refund your applicable fee(s).
You agree that we shall not be liable to you for loss or damages
that may result from our refusal to register, reserve, or delete
your domain name or register you for other Services.
22.
SEVERABILITY. You agree that the terms of this Agreement
are severable. If any term or provision is declared invalid or unenforceable,
that term or provision will be construed consistent with applicable
law as nearly as possible to reflect the original intentions of
the parties, and the remaining terms and provisions will remain
in full force and effect.
23.
NON-AGENCY. Nothing contained in this Agreement or the Dispute
Policy shall be construed as creating any agency, partnership, or
other form of joint enterprise between the parties.
24.
NON-WAIVER. Our failure to require performance by you of
any provision hereof shall not affect the full right to require
such performance at any time thereafter; nor shall the waiver by
us of a breach of any provision hereof be taken or held to be a
waiver of the provision itself.
25.
NOTICES. Any notice, direction or other communication given
under this Agreement shall be in writing and given by sending it
via e-mail or via regular mail. In the case of e-mail, valid notice
shall only have been deemed to have been given when an electronic
confirmation of delivery has been obtained by the sender. In the
case of e-mail notification to us or to the RSP to lhutz@Tucows.com
or info@pushmarketing.com
or, in the case of notice to you, at the e-mail address provided
by you in your WHOIS record. Any e-mail communication shall be deemed
to have been validly and effectively given on the date of such communication,
if such date is a business day and such delivery was made prior
to 4:00 p.m. EST, otherwise it will be deemed to have been delivered
on the next business day. In the case of regular mail notice, valid
notice shall be deemed to have been validly and effectively given
5 business days after the date of mailing and, in the case of notification
to us or to the RSP shall be sent to:
Tucows.com
Inc.
Registrant Affairs
Office 96
Mowat Avenue
Toronto
Ontario
M6K 3M1
OR
-
Push
Marketing Ltd
Marlborough Road
London
N19 4NF
and
in the case of notification to you shall be to the address specified
in the "Administrative Contact" in your WHOIS record.
26.
ENTIRETY. You agree that this Agreement, the rules and policies
published by us and the Dispute Policy are the complete and exclusive
agreement between you and us regarding our Services. This Agreement
and the Dispute Policy supersede all prior agreements and understandings,
whether established by custom, practice, policy or precedent.
27.
GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED
AND ENFORCED IN ACCORDANCE WITH THE LAWS OF PROVINCE OF ONTARIO
AND THE FEDERAL LAWS OF CANADA APPLICABLE THEREIN WITHOUT REFERENCE
TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION RELATING TO THIS AGREEMENT
MUST BE BROUGHT IN ONTARIO AND YOU IRREVOCABLY CONSENT TO THE JURISDICTION
OF SUCH COURTS.
28.
INFANCY. You attest that you are of legal age to enter into
this Agreement.
29.
ACCEPTANCE OF AGREEMENT. YOU ACKNOWLEDGE THAT YOU HAVE READ
THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU HAVE
INDEPENDENTLY EVALUATED THE DESIRABILITY OF THE SERVICE AND ARE
NOT RELYING ON ANY REPRESENTATION AGREEMENT., GUARANTEE OR STATEMENT
OTHER THAN AS SET FORTH IN THIS AGREEMENT.
Uniform
Domain Name Dispute Resolution Policy
Policy
Adopted: August 26, 1999 Implementation Documents Approved: October
24, 1999
Note: This policy is now in effect. See www.icann.org/udrp/udrp-schedule.htm
for the implementation schedule.
1.
Purpose. This Uniform Domain Name Dispute Resolution Policy
(the "Policy") has been adopted by the Internet Corporation
for Assigned Names and Numbers ("ICANN"), is incorporated
by reference into your Registration Agreement, and sets forth the
terms and conditions in connection with a dispute between you and
any party other than us (the registrar) over the registration and
use of an Internet domain name registered by you. Proceedings under
Paragraph 4 of this Policy will be conducted according to the Rules
for Uniform Domain Name Dispute Resolution Policy (the "Rules
of Procedure"), which are available at www.icann.org/udrp/udrp-rules-24oct99.htm,
and the selected administrative-dispute-resolution service provider's
supplemental rules.
2.
Your Representations. By applying to register a domain name,
or by asking us to maintain or renew a domain name registration,
you hereby represent and warrant to us that (a) the statements that
you made in your Registration Agreement are complete and accurate;
(b) to your knowledge, the registration of the domain name will
not infringe upon or otherwise violate the rights of any third party;
(c) you are not registering the domain name for an unlawful purpose;
and (d) you will not knowingly use the domain name in violation
of any applicable laws or regulations. It is your responsibility
to determine whether your domain name registration infringes or
violates someone else's rights.
3.
Cancellations, Transfers, and Changes. We will cancel, transfer
or otherwise make changes to domain name registrations under the
following circumstances:
a. subject to the provisions of Paragraph 8, our receipt of written
or appropriate electronic instructions from you or your authorized
agent to take such action;
b. our receipt of an order from a court or arbitral tribunal, in
each case of competent jurisdiction, requiring such action; and/or
c. our receipt of a decision of an Administrative Panel requiring
such action in any administrative proceeding to which you were a
party and which was conducted under this Policy or a later version
of this Policy adopted by ICANN. (See Paragraph 4(i) and (k) below.)
We may also cancel, transfer or otherwise make changes to a domain
name registration in accordance with the terms of your Registration
Agreement or other legal requirements.
4.
Mandatory Administrative Proceeding.
This Paragraph sets forth the type of disputes for which you are
required to submit to a mandatory administrative proceeding. These
proceedings will be conducted before one of the administrative-dispute-resolution
service providers listed at www.icann.org/udrp/approved-providers.htm
(each, a "Provider").
a. Applicable Disputes. You are required to submit to a mandatory
administrative proceeding in the event that a third party (a "complainant")
asserts to the applicable Provider, in compliance with the Rules
of Procedure, that
(i) your domain name is identical or confusingly similar to a trademark
or service mark in which the complainant has rights; and
(ii) you have no rights or legitimate interests in respect of the
domain name; and
(iii) your domain name has been registered and is being used in
bad faith.
In the administrative proceeding, the complainant must prove that
each of these three elements are present.
b. Evidence of Registration and Use in Bad Faith. For the purposes
of Paragraph 4(a)(iii), the following circumstances, in particular
but without limitation, if found by the Panel to be present, shall
be evidence of the registration and use of a domain name in bad
faith:
(i) circumstances indicating that you have registered or you have
acquired the domain name primarily for the purpose of selling, renting,
or otherwise transferring the domain name registration to the complainant
who is the owner of the trademark or service mark or to a competitor
of that complainant, for valuable consideration in excess of your
documented out-of-pocket costs directly related to the domain name;
or
(ii) you have registered the domain name in order to prevent the
owner of the trademark or service mark from reflecting the mark
in a corresponding domain name, provided that you have engaged in
a pattern of such conduct; or
(iii) you have registered the domain name primarily for the purpose
of disrupting the business of a competitor; or
(iv) by using the domain name, you have intentionally attempted
to attract, for commercial gain, Internet users to your web site
or other on-line location, by creating a likelihood of confusion
with the complainant's mark as to the source, sponsorship, affiliation,
or endorsement of your web site or location or of a product or service
on your web site or location.
c. How to Demonstrate Your Rights to and Legitimate Interests in
the Domain Name in Responding to a Complaint. When you receive a
complaint, you should refer to Paragraph 5 of the Rules of Procedure
in determining how your response should be prepared. Any of the
following circumstances, in particular but without limitation, if
found by the Panel to be proved based on its evaluation of all evidence
presented, shall demonstrate your rights or legitimate interests
to the domain name for purposes of Paragraph 4(a)(ii):
(i) before any notice to you of the dispute, your use of, or demonstrable
preparations to use, the domain name or a name corresponding to
the domain name in connection with a bona fide offering of goods
or services; or
(ii) you (as an individual, business, or other organization) have
been commonly known by the domain name, even if you have acquired
no trademark or service mark rights; or
(iii) you are making a legitimate noncommercial or fair use of the
domain name, without intent for commercial gain to misleadingly
divert consumers or to tarnish the trademark or service mark at
issue.
d. Selection of Provider. The complainant shall select the Provider
from among those approved by ICANN by submitting the complaint to
that Provider. The selected Provider will administer the proceeding,
except in cases of consolidation as described in Paragraph 4(f).
e. Initiation of Proceeding and Process and Appointment of Administrative
Panel. The Rules of Procedure state the process for initiating and
conducting a proceeding and for appointing the panel that will decide
the dispute (the "Administrative Panel").
f. Consolidation. In the event of multiple disputes between you
and a complainant, either you or the complainant may petition to
consolidate the disputes before a single Administrative Panel. This
petition shall be made to the first Administrative Panel appointed
to hear a pending dispute between the parties. This Administrative
Panel may consolidate before it any or all such disputes in its
sole discretion, provided that the disputes being consolidated are
governed by this Policy or a later version of this Policy adopted
by ICANN.
g. Fees. All fees charged by a Provider in connection with any dispute
before an Administrative Panel pursuant to this Policy shall be
paid by the complainant, except in cases where you elect to expand
the Administrative Panel from one to three panelists as provided
in Paragraph 5(b)(iv) of the Rules of Procedure, in which case all
fees will be split evenly by you and the complainant.
h. Our Involvement in Administrative Proceedings. We do not, and
will not, participate in the administration or conduct of any proceeding
before an Administrative Panel. In addition, we will not be liable
as a result of any decisions rendered by the Administrative Panel.
i. Remedies. The remedies available to a complainant pursuant to
any proceeding before an Administrative Panel shall be limited to
requiring the cancellation of your domain name or the transfer of
your domain name registration to the complainant.
j. Notification and Publication. The Provider shall notify us of
any decision made by an Administrative Panel with respect to a domain
name you have registered with us. All decisions under this Policy
will be published in full over the Internet, except when an Administrative
Panel determines in an exceptional case to redact portions of its
decision.
k. Availability of Court Proceedings. The mandatory administrative
proceeding requirements set forth in Paragraph 4 shall not prevent
either you or the complainant from submitting the dispute to a court
of competent jurisdiction for independent resolution before such
mandatory administrative proceeding is commenced or after such proceeding
is concluded. If an Administrative Panel decides that your domain
name registration should be canceled or transferred, we will wait
ten (10) business days (as observed in the location of our principal
office) after we are informed by the applicable Provider of the
Administrative Panel's decision before implementing that decision.
We will then implement the decision unless we have received from
you during that ten (10) business day period official documentation
(such as a copy of a complaint, file-stamped by the clerk of the
court) that you have commenced a lawsuit against the complainant
in a jurisdiction to which the complainant has submitted under Paragraph
3(b)(xiii) of the Rules of Procedure. (In general, that jurisdiction
is either the location of our principal office or of your address
as shown in our Whois database. See Paragraphs 1 and 3(b)(xiii)
of the Rules of Procedure for details.) If we receive such documentation
within the ten (10) business day period, we will not implement the
Administrative Panel's decision, and we will take no further action,
until we receive (i) evidence satisfactory to us of a resolution
between the parties; (ii) evidence satisfactory to us that your
lawsuit has been dismissed or withdrawn; or (iii) a copy of an order
from such court dismissing your lawsuit or ordering that you do
not have the right to continue to use your domain name.
5.
All Other Disputes and Litigation. All other disputes between
you and any party other than us regarding your domain name registration
that are not brought pursuant to the mandatory administrative proceeding
provisions of Paragraph 4 shall be resolved between you and such
other party through any court, arbitration or other proceeding that
may be available.
6.
Our Involvement in Disputes. We will not participate in any
way in any dispute between you and any party other than us regarding
the registration and use of your domain name. You shall not name
us as a party or otherwise include us in any such proceeding. In
the event that we are named as a party in any such proceeding, we
reserve the right to raise any and all defenses deemed appropriate,
and to take any other action necessary to defend ourselves.
7.
Maintaining the Status Quo. We will not cancel, transfer,
activate, deactivate, or otherwise change the status of any domain
name registration under this Policy except as provided in Paragraph
3 above.
8.
Transfers During a Dispute.
a. Transfers of a Domain Name to a New Holder. You may not transfer
your domain name registration to another holder (i) during a pending
administrative proceeding brought pursuant to Paragraph 4 or for
a period of fifteen (15) business days (as observed in the location
of our principal place of business) after such proceeding is concluded;
or (ii) during a pending court proceeding or arbitration commenced
regarding your domain name unless the party to whom the domain name
registration is being transferred agrees, in writing, to be bound
by the decision of the court or arbitrator. We reserve the right
to cancel any transfer of a domain name registration to another
holder that is made in violation of this subparagraph.
b. Changing Registrars. You may not transfer your domain name registration
to another registrar during a pending administrative proceeding
brought pursuant to Paragraph 4 or for a period of fifteen (15)
business days (as observed in the location of our principal place
of business) after such proceeding is concluded. You may transfer
administration of your domain name registration to another registrar
during a pending court action or arbitration, provided that the
domain name you have registered with us shall continue to be subject
to the proceedings commenced against you in accordance with the
terms of this Policy. In the event that you transfer a domain name
registration to us during the pendency of a court action or arbitration,
such dispute shall remain subject to the domain name dispute policy
of the registrar from which the domain name registration was transferred.
9.
Policy Modifications. We reserve the right to modify this
Policy at any time with the permission of ICANN. We will post our
revised Policy at at least thirty (30) calendar days before it becomes
effective. Unless this Policy has already been invoked by the submission
of a complaint to a Provider, in which event the version of the
Policy in effect at the time it was invoked will apply to you until
the dispute is over, all such changes will be binding upon you with
respect to any domain name registration dispute, whether the dispute
arose before, on or after the effective date of our change. In the
event that you object to a change in this Policy, your sole remedy
is to cancel your domain name registration with us, provided that
you will not be entitled to a refund of any fees you paid to us.
The revised Policy will apply to you until you cancel your domain
name registration.
gTLD
and Dispute Resolution documents for .info domains.
- AGREEMENT. In this Registration Agreement ("Agreement") "you" and "your" refer to the registrant of each domain name registration, "we", “us" and "our" refer to TUCOWS Inc. and “Services” refers to the domain name registration provided by us as offered through (“RSP”). This Agreement explains our obligations to you, and explains your obligations to us for various Services. If you are registering your name during the finite period of time when owners of trademarks and service marks issued prior to October 2, 2000 and having national effect will have the exclusive opportunity to register identical domain names (“Sunrise Period”), you agree to comply with the procedures, terms and obligations. You acknowledge and agree that registrations for domain names during the Sunrise Period will only be accepted for a minimum registration term of five (5) years.
- SELECTION OF A DOMAIN NAME. You represent that, to the best of the your knowledge and belief, neither this registration of a domain name nor the manner in which it is directly or indirectly to be used infringes upon the legal rights of a third party and, further, that the domain name is not being registered for nor shall it at any time whatsoever be used for any unlawful purpose whatsoever.
- FEES. As consideration for the Services you have selected, you agree to pay the RSP the applicable service fees. All fees payable hereunder are non-refundable. As further consideration for the Services, you agree to: (1) provide certain current, complete and accurate information about you as required by the registration process and (2) maintain and update this information as needed to keep it current, complete and accurate. All such information shall be referred to as account information ("Account Information"). By submitting this Agreement, you represent that the statements in your Application are true, complete and accurate.
- TERM. This Agreement shall remain in full force during the length of the term of your domain name registration(s) as selected, recorded, and paid for upon registration of the domain name. Should you choose to renew or otherwise lengthen the term of your domain name registration, then the term of this Registration Agreement shall be extended accordingly. Should the domain name be transferred to another Registrar, the terms and conditions of this contract shall cease.
- MODIFICATIONS TO AGREEMENT. You agree that we may: (1) revise the terms and conditions of this Agreement; and (2) change the services provided under this Agreement. You agree to be bound by any such revision or change will which shall be effective immediately upon posting on our web site or upon notification to you by e-mail or your country’s postal service pursuant to the Notices section of this Agreement. You agree to review this Agreement as posted on our web site periodically to maintain an awareness of any and all such revisions. If you do not agree with any revision to the Agreement, you may terminate this Agreement at any time by providing us with notice by e-mail or postal service pursuant to the Notices section of this Agreement. Notice of your termination shall be effective after processing by us. You agree that, by continuing the use of Services following notice of any revision to this Agreement or change in service(s), you shall be bound by any such revisions and changes. If you have registered your name during the Sunrise Period, you agree to be bound by the Sunrise Dispute Resolution Policy (“Sunrise Dispute Policy”) found at (http://www.afilias.com/faq/sunrise-challenge.html). You further agree to be bound by the ICANN Uniform Dispute Resolution Policy (“Dispute Policy”) as presently written and posted on http://resellers.tucows.com/opensrs/legal and as shall be amended from time to time. You acknowledge that if you do not agree to any such modifications, you may request that your domain name be deleted from the domain name database.
- MODIFICATIONS TO YOUR ACCOUNT. In order to change any of your account information with us, you must use your Account Identifier and Password that you selected when you opened your account with us. You agree to safeguard your Account Identifier and Password from any unauthorized use. In no event shall we be liable for the unauthorized use or misuse of your Account Identifier or Password.
- DOMAIN NAME DISPUTE POLICY. If you reserved or registered a domain name through us, or transferred a domain name to us from another registrar, you agree to be bound by the Dispute Policies that are incorporated herein and made a part of this Agreement by reference. The current version of the general registration Dispute Policy may be found at http://www.opensrs.org/legal/udrp.shtml. Please take the time to familiarize yourself with this policy.
- DOMAIN NAME DISPUTES. You agree that, if the registration or reservation of your domain name is challenged by a third party, you will be subject to the provisions specified in the Sunrise Dispute Policy or the Dispute Policy, as applicable. You agree that in the event a domain name dispute arises with any third party, you will indemnify and hold us harmless pursuant to the terms and conditions contained in the Sunrise Dispute Policy or Dispute Policy, as applicable.
- POLICY. You agree that your registration of the domain name shall be subject to suspension, cancellation, or transfer pursuant to a Tucows, Registry Operator, ICANN or government-adopted policy, or pursuant to any registrar or registry procedure not inconsistent with a Tucows, Registry Operator, ICANN or government-adopted policy, (1) to correct mistakes by us or the Registry in registering the name or (2) for the resolution of disputes concerning the domain name.
- AGENCY. Should you intend to license use of a domain name to a third party you shall nonetheless be the domain name holder of record and are therefore responsible for providing your own full contact information and for providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the domain name. You shall accept liability for harm caused by wrongful use of the domain name. You represent that you have provided notice of the terms and conditions in this Agreement to a third party licensee and that the third party agrees to the terms hereof.
- ANNOUNCEMENTS. We reserve the right to distribute information to you that is pertinent to the quality or operation of our services and those of our service partners. These announcements will be predominately informative in nature and may include notices describing changes, upgrades, new products or other information to add security or to enhance your identity on the Internet.
- LIMITATION OF LIABILITY. You agree that our entire liability, and your exclusive remedy, with respect to any Services(s) provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such Service(s). Neither we nor our contractors or third party beneficiaries shall be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of the Services or for the cost of procurement of substitute services. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions, our liability is limited to the extent permitted by law. We disclaim any and all loss or liability resulting from, but not limited to: (1) loss or liability resulting from access delays or access interruptions; (2) loss or liability resulting from data non-delivery or data miss-delivery; (3) loss or liability resulting from acts of God; (4) loss or liability resulting from the unauthorized use or misuse of your account identifier or password; (5) loss or liability resulting from errors, omissions, or misstatements in any and all information or services(s) provided under this Agreement; (6) loss or liability resulting from the interruption of your Service. You agree that we will not be liable for any loss of registration and use of your domain name, or for interruption of business, or any indirect, special, incidental, or consequential damages of any kind (including lost profits) regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages. In no event shall our maximum liability exceed five hundred ($500.00) dollars.
- INDEMNITY. You agree to release, indemnify, and hold us, our contractors, agents, employees, officers, directors, affiliates and third party beneficiaries harmless from all liabilities, claims and expenses, including attorney's fees, of third parties relating to or arising under this Agreement, the Services provided hereunder or your use of the Services, including without limitation infringement by you, or someone else using the Service of any intellectual property or other proprietary right of any person or entity, or from the violation of any of our operating rules or policy relating to the Service(s) provided. You also agree to release, indemnify and hold us harmless pursuant to the terms and conditions contained in the Dispute Policy. When we are threatened with suit by a third party, we may seek written assurances from you concerning your promise to indemnify us; your failure to provide those assurances shall be a breach of your Agreement and may result in deactivation of your domain name. This indemnification obligation will survive the termination or expiration of this Agreement.
- TRANSFER OF OWNERSHIP. The person named as registrant on the WHOIS shall be the registered name holder. The person named as administrative contact at the time the controlling user name and password are secured shall be deemed the designate of the registrant with the authority to manage the domain name. You agree that prior to transferring ownership of your domain name to another person (the Transferee") you shall require the Transferee to agree in writing to be bound by all the terms and conditions of this Agreement. Your domain name will not be transferred until we receive such written assurances or other reasonable assurance that the Transferee has been bound by the contractual terms of this Agreement (such reasonable assurance as determined by us in our sole discretion) along with the applicable transfer fee. If the Transferee fails to be bound in a reasonable fashion (as determine by us in our sole discretion) to the terms and conditions in this Agreement, any such transfer will be null and void. You acknowledge that you will not be entitled to change registrars during the first sixty (60) days following the registration of your domain name.
- BREACH. You agree that failure to abide by any provision of this Agreement, any operating rule or policy or the Dispute Policy provided by us, may be considered by us to be a material breach and that we may provide a written notice, describing the breach, to you. If within thirty (30) calendar days of the date of such notice, you fail to provide evidence, which is reasonably satisfactory to us, that you have not breached your obligations under the Agreement, then we may delete the registration or reservation of your domain name. Any such breach by you shall not be deemed to be excused simply because we did not act earlier in response to that, or any other breach by you.
- NO GUARANTY. You acknowledge that registration or reservation of your chosen domain name does not confer immunity from objection to either the registration, reservation, or use of the domain name.
- DISCLAIMER OF WARRANTIES. You agree that your use of our Services is solely at your own risk. You agree that such Service(s) is provided on an "as is", "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service(s) will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of the Service(s) or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
- INFORMATION. As part of the registration process, you are required to provide us certain information and to update us promptly as such information changes such that our records are current, complete and accurate. You are obliged to provide us the following information:
- Your name and postal address (or, if different, that of the domain name holder);
- The domain name being registered;
- The name, postal address, e-mail address, and voice and fax (if available) telephone numbers of the administrative contact for the domain name;
- The name, postal address, e-mail address, and voice and fax (if available) telephone numbers of the billing contact for the domain name.
Any other information, which we request from you at registration, is voluntary. Any voluntary information we request is collected for the purpose of improving the products and services offered to you through your RSP.
- DISCLOSURE AND USE OF REGISTRATION INFORMATION. You agree and acknowledge that we will make domain name registration information you provide available to ICANN, to the registry administrators, and to other third parties as applicable. You further agree and acknowledge that we may make publicly available, or directly available to third party vendors, some, or all, of the domain name registration information you provide, for purposes of inspection (such as through our WHOIS service) or other purposes as required or permitted by ICANN and applicable laws.
You hereby consent to any and all such disclosures and use of information provided by you in connection with the registration of a domain name (including any updates to such information), whether during or after the term of your registration of the domain name. You hereby irrevocably waive any and all claims and causes of action you may have arising from such disclosure or use of your domain name registration information by us.
You may access your domain name registration information in our possession to review, modify or update such information, by accessing our domain manager service, or similar service, made available by us through your RSP.
We will not process data about any identified or identifiable natural person that we obtain from you in a way incompatible with the purposes and other limitations which we describe in this Agreement.
We will take reasonable precautions to protect the information we obtain from you from our loss, misuse, unauthorized accessor disclosure, alteration or destruction of that information.
- REVOCATION. Your wilful provision of inaccurate or unreliable information, your wilful failure promptly to update information provided to us, or any failure to respond to inquiries by us addressed to the email address of the registrant, the administrative, billing or technical contact appearing in the “Whois” directory with respect to a domain name concerning the accuracy of contact details associated with the registration shall constitute a material breach of this Agreement and be a basis for cancellation of the domain name registration. Any information collected by us concerning an identified or identifiable natural person (“Personal Data”) will be used in connection with the registration of your domain name(s) and for the purposes of this Agreement and as required or permitted by the ICANN Agreement or an ICANN/Registry Operator policy.
- RIGHT OF REFUSAL. We, in our sole discretion, reserve the right to refuse to register or reserve your chosen domain name or register you for other Services. In the event we do not register or reserve your domain name or register you for other Services, or we delete your domain name or other Services within such thirty (30) calendar day period, we agree to refund your applicable fee(s). You agree that we shall not be liable to you for loss or damages that may result from our refusal to register, reserve, or delete your domain name or register you for other Services.
We reserve the right to delete or transfer your